One of their more interesting models (that I haven’t had hands-on time with) is the wrist-based Enhanced Micro C – colour GPS watch – as shown to the right (it has TBT navigation and STRAVA segments). An interesting format for a running watch from what started out as a cycling device.
I do like the Super GPS and, indeed, actually use it. It is a little quirky in terms of the menus, buttons and setup but once that’s done it’s mostly good-to-go with little going wrong.
What I have a gripe about is the customer service
Essentially there isn’t any. Or at least that’s how it seems.
I have never, ever had a single response from them or their distributor on any technical issue. I did have a response from their marketing team but not on a technical issue.
Essentially I thought I was going more crazy than normal and was convinced, for probably over a year, that my power meter WHICH WAS CORRECTLY PAIRED BY ANT ID was actually sometimes being ignored and it was pairing to whoever-I-was-riding-with’s PM at the time.
With the advent of the newer models superseding the Super-GPS I imagined that firmware updates from this small company may have taken an understandable backseat.
Well today, here comes a firmware upgrade finally sorting out what is a relatively serious bug AFTER A YEAR. C’mon guys at least communicate- and yes I am sure hidden on a page somewhere on the blog there is some reference.
- Improved Ant+ sensor connection
- Fixed Ant+ pairing to only pair with the same sensor after restarting the GPS
- Improved Shimano D-Fly Di2 auto reconnect
- Ant+ power meter battery reporting now percentage based
- Refined power calculations with crank and wheel based Ant+ power meters