Datev Challenge Roth – well communicated cancellation but keeps 90 euros of your money

A report on Slowtwich covers the understandable need to cancel the 2020 Datev Challenge Roth event.

The organisers also have rightly given 2020-registered competitors the priority to book a place in 2021.

The cancellation has generally been handled and communicated EXTREMELY well – for example, there’s a great video, below, and there is a lot of info on the Datev Challenge Roth website.

Yet it looks like everyone who has paid to enter will get a partial refund LESS 90 Euros for ‘admin’.





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3 thoughts on “Datev Challenge Roth – well communicated cancellation but keeps 90 euros of your money

  1. Also awesome are sentences like: we have no foreign sponsor. Thats true, the sponsor is a big German company.

    I now 90€ is a lot of money, the put it in the “AGB” (don’t now the English translation, its the text you agree on terms of business) and call it a fee for working on the subscription.

    They even ask people to spend more. I think, their standing would have been better when they didnt take 90€ fees and just ask the athletes for support.

    1. rings a vague bell. I guess entrants there could claim the money back on their CREDIT cards. (not debit)
      depends on the cancellation clause in the contract. I would imagine in the future event organisers are going to add onerous conditions about forced race cancellations

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