new Strava app – Crashes & Difficulties reported
My Strava app seems to be grinding slowly to a halt today in the UK and it seems I’m not alone as many users report problems with the first day of Strava’s newly refreshed Android and iOS apps.
Loving the new @Strava app… pic.twitter.com/BwlkATVJ14
— Paul Evans (@evvopaul) May 6, 2021
Twitter|@PascalBaker
Most users are reporting their woes here on Twitter.
The problem looks to be on the Strava server, perhaps too many of us are exploring the new app? Perhaps there is a more varied load by two sets of users some of whom are on the app and others not? Who knows? but what I think many of us do know is that it is slow and, as the images above show, sometimes this results in the service being unusable.
I persevered through the slowness and do have my Strava iOS app working.
There is no official comment from Strava as yet, although that might appear on their Twitter support feed.
Workaround?
I can’t see any workaround, for now, other than have an extra cup of coffee and wait for a while.
As of Thursday afternoon, my Premium account seems to now be working speedily well.
While You are Waiting Try These Strava Articles
new STRAVA Local Legends – Segments, Jim, but not as we know them
Sports App League Table – Winners & Losers 2018-2019 – Best Sports App
STRAVA Stats Show Surprising US vs UK Differences: starting with…America is Bigger
STRAVA Stats Show Surprising US vs UK Differences: starting with…America is Bigger
Something different? Why not check out my Apple Watch 7 review…it’s a much more awesome watch than you think and only a battery and two buttons away from destroying Garmin’s market share. Just sayin’
Last Updated on 25 January 2026 by the5krunner
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- Maurten — the race nutrition trusted by elite athletes. Gels and drink mix engineered to be easy on the stomach.
- Garmin 90-degree charging adapter — the small adapter that keeps your charging cable tidy at the stem. Essential for race day.
- Garmin charging puck — the fastest and most reliable way to top up your Garmin before a session.
- Ravemen FR300 — front light that mounts directly under your Garmin or Wahoo head unit. Keeps your bars clean and your beam pointed where it matters.
- Garmin Varia RTL515 — radar rear light that alerts you to vehicles approaching from behind. Pairs with your Edge or Garmin watch.
- Stryd — the footpod that brings running power to your Garmin. The single most useful running upgrade I have made.
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tfk is the founder and author of the5krunner, an independent endurance sports technology publication. With 20 years of hands-on testing of GPS watches and wearables, and competing in triathlons at an international age-group level, tfk provides in-depth expert analysis of fitness technology for serious athletes and endurance sport competitors. ID
Who’d work in IT hey. Ignored on all the good days – teased on the bad days 🙂
all seems pretty quick for me now tho, interestingly my PREMIUM account is upgraded and quicker than my non premium one.
My Premium a/c is a bit slow – but quite useable.
In 2 minds whether to keep with the premium a/c when it expires this month. I like the route plotting tool, but that’s mostly it for the paid stuff.
Enabling run power with Garmin watch would be a nice carrot, but long given up on that ever happening – far too niche.
Yay, “search my activities” is the one feature I was missing so hard that I didn’t even know that I was missing it. I’ve spent so much time scrolling through my me-feed just to find that one special ride x years ago, over and over (apparently I have quite a few rides that I like looking back to).
I was often using the training log (scrollable calendar thing) as a minor workaround to lessen the pain of scrolling marathons and recently it disappeared or at least moved to a place I found hard to navigate to. Now there’s search, and while it’s not lightning fast (searches are fast when everybody of looking at the same index, but here each user has their very own, personalized full text index) it is incredibly useful. For example a few years ago I started tagging rides with freshly replaced wear parts like e.g. #newchainride (and in this case the lnow-possible list of tagged rides confirms memories so implausible that I doubted them, very useful feature!)
PS: or maybe, re-reading the article, that search is exactly what’s causing problems, if they implemented it in a naive table scan way? Hope it survives the encounter with reality, is just too valuable for me.
yup. And if that ‘special’ workout was 5 years ago the data retrieval was never too quick. I think someone had to get the tape out of the cave and load it up.
Oh, I don’t mind the intern getting a workout, and it’s perfectly fine with me if on a day or two she doesn’t achieve a new PR on the way to the room where they keep the cuneiform tablets.
But if that search is implemented in a way that they have to run up and down that dusty staircase just as often as if had spent an hour scrolling backwards to get to that one special ride, then I have a problem: because then they’ll likely take away that feature again.