Komoot confirms, ” We don’t want any new customers” in ridiculous pricing move

komoot brand logo iconKomoot confirms, ” We don’t want any new customers” in a ridiculous pricing move.

New users of Komoot will now need a £4.99 monthly subscription to sync routes to external devices, such as cycling computers. Existing users who have previously purchased or unlocked map products, including single regions or region bundles, will retain access to this feature without additional charges. The company is effectively telling potential new customers to use alternative platforms like Strava or Ride with GPS, where there are other restrictions but none as ridiculous as this move, which removes a fundamental capability to everyone who tries to use the Komoot platform outside of the core smartphone app experience.

Komoot confirmed the changes in a statement, trying to hide the stupidity in corporate language:

“At Komoot, we’re always working to improve our product so explorers like you can make the most of your outdoor adventures. Previously, syncing Komoot routes to external devices was available to all users who had purchased or unlocked specific Komoot maps products, like single regions, region bundles or the World Pack. This is still the case for all existing accounts that have purchased or unlocked Komoot maps before the end of February 2025; After this, all accounts that had not purchased or unlocked a maps product will require an active Komoot Premium subscription to enjoy this functionality.” [via Road.cc]

For those who purchased maps before the end of February 2025, the ability to plot and sync routes remains unchanged. However, new users must now subscribe for £4.99 per month or £59.99 per year. In contrast, the previous pricing structure allowed access for a one-time payment of £3.99 per region, £8.99 per region bundle, or £29.99 for the World Pack.

Additional features like voice navigation, offline maps, and map updates were previously included with purchased regions but are now bundled into the premium subscription. Komoot Premium contains features such as 3D maps, sport-specific mapping, multi-day route planning, weather insights, personal collections, and live tracking.

Take Out

Really?

Is the company trying to stave off bankruptcy or encourage it?

Komoot is a popular app in mainland Europe. It’s a good ecosystem at its core – the free route planning is good, and user-uploaded community photos are great; it’s just the ability to sync and navigate that is core for some and available for free elsewhere.

Edit: Komoot has now been sold.

Alternatives

  • More: Strava (creating a route requires a subscription but syncing does not)
  • More: Ride with GPS (free syncing)
  • More: AllTrails
  • More: Outdooractive
  • More: Komoot (sorry, they don’t even deserve a backlink)

 

Last Updated on 29 January 2026 by the5krunner



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10 thoughts on “Komoot confirms, ” We don’t want any new customers” in ridiculous pricing move

  1. Hmm.. This is quite interesting for Suunto or Polar owners, since those 2 companies rely on Komoot for adding TBT alerts to gpx files.

  2. I only bought the komoot maps for the voice navigation, but now I only use it for route planning. It isn’t even any good for running on your phone if you want to log your ride as it doesn’t record heart rate or connect to the other sensors, so you have to run a second app to do that. I’ve now switched to a Garmin computer anyway, so I could ask myself, what’s the point in using komoot at all?

    1. Komoot is great for finding hikes, bike routes or runs in unfamiliar places (of a certain length).

      Just connect garmin and komoot and every route you save/favourit in komoot will end up as a route on your garmin to follow.

      1. Yes, I’ve read the article.

        I paid for komoot once, I’m not planning on a subscription. I even canceled my strava subscription, but that is more because strava refuses to make the super annoying auto edit function optional.

  3. I get this is painful for people, but why should we expect to get services if we don’t pay for them? It looks like if you own a map region you can still export the .gpx files and load to your device without a premium subscription. How are companies meant to stay profitable? I see the method this website has chosen is to plaster every spare mm with obtrusive ads that no doubt rely on surveilance capitalism. That is one way to do it. Personally I’d rather pay a company for a service and move away from a system that sells my data and knows how to game and constantly capture my attention.

    1. good question.
      for me these companies need to provide common services for free but charge a premium for value-added services. Ideally unique services that others don’t provide.
      i wouldn’t say strava does this perfectly but their pricing+features combo is much more positioned in the right direction. strava deliberately avoids ads, which are another route KOMOOT could take for non paying users.

      my ads: there are no ads on certain pieces of content like key reviews, every other post should have no more than two ad units inside the content (which is less than many other sites do). I’d rather not have to use any ads but the alternative is to put the whole site behind a paywall which wouldn’t work.

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