Which sports watch brand looks after you best?

brand logo montageI’m updating how I review and rate products. One thing I’m including is a brand assessment because when you buy a sports watch, you are buying more than just the piece of metal/plastic in your hand. Is there good support? Is the company financially secure? Does the company guarantee updates for a reasonable, stated period? And more. I welcome any feedback either here or privately.

Garmin now owns TrainingPeaks, so rival brands that sync with TrainingPeaks now feed your training into a platform run by a competitor. That is one finding from a new comparison of how the companies behind sports watches treat and interact with their customers. Battery life and GPS accuracy are not part of it. Those stay in each review.

What I found

  • Polar is the only brand with a written 5-year support commitment. Its auditor also drew attention to the company’s going-concern discussion in the 2025 accounts.
  • Coros has the clearest repair deal: a battery for $59 to $89, a screen for $79 to $119, or a refurbished swap, up to three years after the warranty ends.
  • Samsung promises 5 OS upgrades and 5 years of security patches on the Watch 9 and Ultra 2, the longest published promise. Older watches do not get it.
  • Suunto, Polar, and Coros offer a 2-year warranty worldwide. Garmin, Apple, Samsung and Google give 1 year in the US and rely on consumer law for the second year in the UK and EU.
  • Google forced Fitbit owners onto Google accounts, and has deleted unmigrated data since 15 July 2026. It also promises only 3 years of OS updates on Pixel Watch.
  • Wahoo shut down RGT 18 months after buying it. It has supported open ANT+ and Bluetooth since 2012.
  • Suunto grew revenue 27% to 106.5m euros in 2025, but it cut research spending by 31% and staff by 22%.
  • Apple offers phone, chat and store support, but it works with iPhone only.
  • Amazfit is the cheapest and charges no subscription. Its parent, Zepp, lost $40m in 2025.
  • Garmin is the most financially secure of the dedicated sports watch makers, with $7.25bn in revenue and over $4bn in cash. It makes no written promise about how long it will support a watch you already own.

How I judged it

Every point answers one of nine questions, such as whether the company will still support your watch for as long as you own it, and whether it treats your data as yours. There are no scores. Each brand gets a short list of pros and cons, and each point rests on a source I can cite. Ownership and nationality appear as facts, not judgements. The full method is in how I test.

Read the detail

The brand comparison page puts all nine brands side by side. Each brand page now opens with its own pros and cons: Garmin, Suunto, Apple, Amazfit, Polar, Coros, Google and Fitbit and Wahoo. Samsung has no brand page yet, so it appears only on the comparison page. Everything here is correct as of 29 September 2026.

Last Updated on 29 September 2026 by the5krunner


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